SingaLabs
AI receptionists for Singapore
AI receptionists for Singapore SMEs

Turn every enquiry into a qualified next step.

SingaLabs builds AI receptionists and sales workflows for Singapore SMEs—responding across WhatsApp, Instagram and your website, qualifying leads, booking appointments, updating your CRM, and handing off to your team.

Try the live demo → Book a free workflow demo
  • Human handoff built in
  • Multilingual workflows available
  • Singapore-based implementation
AI Operations Console Interactive example
YOU
Hi, I'm looking for a 4-room HDB renovation.
AI
Happy to help! Is this a full renovation or specific areas like kitchen and bathrooms?
YOU
Full reno. Scandinavian style, around S$60–65k, Tampines.
AI
Got it. We have a free design consultation — would a weekend slot suit you?
Business actions
Intent detected: renovation enquiry
Confidence high
Lead qualified
Scope · Estate · Budget captured
Consultation slot offered
Sat · designer to confirm
CRM record created
Stage → Qualified
Owner notified
Full transcript attached
24/7
Always responding
3
Channels — WhatsApp · IG · Web
2
Languages — EN · 中文
100%
First-reply coverage
How the system works

From new message to qualified next step.

Every enquiry moves through five stages. At each one the customer gets a reply, the AI does its job, and your business receives something useful — with a human ready to step in.

Stage 01

Capture

Customer experiences
An instant, friendly reply on the channel they already use.
The AI does
Receives the message across WhatsApp, Instagram or your website.
Business receives
Every enquiry logged — nothing slips through after hours.
If confidence is low
Unrecognised channels or spam are flagged, not auto-answered.
Stage 02

Understand

Customer experiences
Natural questions in their own words — including Singlish and Mandarin.
The AI does
Detects intent and the kind of enquiry it's handling.
Business receives
A clear read on what the lead actually wants.
If confidence is low
Ambiguous intent triggers a clarifying question or a handoff.
Stage 03

Qualify

Customer experiences
A short, relevant set of questions — not a generic script.
The AI does
Captures budget, location, timing and service need on your agreed criteria.
Business receives
A structured, qualified lead instead of a one-line message.
If confidence is low
Edge cases outside your rules are passed to a person.
Stage 04

Act

Customer experiences
A booked slot, a confirmation, and a reminder before the appointment.
The AI does
Offers a slot, books it, updates the CRM and notifies the owner.
Business receives
A CRM record and an alert with the full conversation attached.
If confidence is low
Pricing or commitments outside scope wait for human approval.
Stage 05

Escalate

Customer experiences
A smooth handover to a real person — no dead ends.
The AI does
Detects low confidence or restricted topics and steps back.
Business receives
A notified team member with the context to take over.
Always
Humans stay in control. The AI never pretends to be one.
Pricing

Plans that match your stage.

Monthly plans, transparent setup fees, and third-party platform costs listed separately.

Founding offer

First 5 Singapore businesses ready to go live within 14 days get setup fees waived or discounted.

🎁 Setup waived — first 5 clients

Starter AI

S$188/mo
Setup S$500Setup waived

Solo operators, salons, tuition and home-based SMEs.

Channels1 channel (WhatsApp or website)
IncludedUp to 500 conversations / month
  • 1 AI assistant on WhatsApp or your website
  • FAQ answering, lead capture and owner notification
  • Human handoff when the AI is unsure
  • Monthly performance summary

Not included: Multi-channel, CRM integration and appointment booking. Over the allowance, extra conversations are billed per pack or you can move up a tier — we flag this before it happens.

Choose Starter AI →
Most popular 🎁 Setup waived — first 5 clients

Growth AI

S$388/mo
Setup S$900Setup waived

SMEs that live on enquiries, appointments and follow-ups.

ChannelsWhatsApp + website
IncludedUp to 2,000 conversations / month
  • WhatsApp + website AI assistant
  • Lead qualification on your agreed criteria
  • Appointment booking and reminders
  • Google Sheet / Airtable CRM sync
  • Follow-up reminders and escalation logic
  • Monthly optimisation review

Not included: Instagram channel and custom CRM pipeline. Over the allowance, extra conversations are billed per pack or you can move up a tier — we flag this before it happens.

Choose Growth AI →
⚡ 50% off setup — first 5 clients

Business AI OS

S$688/mo
Setup S$1,50050% off setup

Renovation firms, clinics, agencies and sales teams.

ChannelsWhatsApp + website + Instagram
IncludedUp to 5,000 conversations / month
  • Multi-channel AI (WhatsApp, website, Instagram)
  • Custom CRM pipeline built around your workflow
  • Calendar booking and team notifications
  • Multilingual workflows (incl. Mandarin)
  • Reporting dashboard and monthly strategy review

Not included: Third-party platform fees (billed separately). Over the allowance, extra conversations are billed per pack or you can move up a tier — we flag this before it happens.

Choose Business AI OS →
FeatureStarterGrowthBusiness
Channels123
Conversations / month5002,0005,000
Lead qualification✓✓✓
Appointment booking—✓✓
CRM sync—Sheet / AirtableCustom pipeline
Instagram channel——✓
Human handoff✓✓✓
Third-party costs: WhatsApp Business Platform messaging fees are charged by Meta and may vary by message category and market — we estimate these with you upfront. Domain, hosting and CRM tool fees are billed separately where applicable.

Existing WhatsApp numbers: Existing WhatsApp Business numbers may be eligible for Meta's supported coexistence onboarding, subject to account eligibility and technical requirements. We confirm what's possible for your number before you commit.

See how your enquiries would flow with SingaLabs.

Try a live example built for your industry — dental clinic, restaurant or salon — then start a free 7-day pilot on your own business.

Start your free pilot → Try the live demo WhatsApp the team

Free · ~30 minutes · No obligation · Singapore-based team

Get in touch

Let's map your workflow.

SingaLabs Team
Singapore-based · replies within 1 business day
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Email
Free demo

~30 min · a live example for your industry

We reply within 1 business day. SingaLabs provides AI automation only and does not give financial, legal, medical or other regulated advice.

⚡ Book a free SingaLabs demo — see your enquiries flow live.

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